Data Act
From September 12, 2025, Regulation (EU) 2023/2854 (the 'Data Act') enables users of connected products and related services (i.e. services that influence the way a connected product behaves), to request access to the data they generate by using the connected products and/or related services.
User is defined as a natural or legal person that owns a connected product or to whom temporary rights to use that connected product have been contractually transferred (e.g. through a rent or lease contract), or that receives a related service.
Users can request to share this data with another company or individual, identified as a third-party data recipient.
The Data Act applies within the EU, meaning that the user shall be established in the EU, the connected product(s) shall have been placed on the market in the EU and any third-party data recipient shall also be EU-based.
The data in scope for sharing under the Data Act is data retrieved by Renault Trucks that is raw (i.e. unprocessed, automatically generated data points) or pre-processed (i.e. modified to be understandable and usable for further analysis). These data shall be provided together with the relevant metadata necessary to interpret and use those data.
To find out how to access your data, please refer to the links and documents below.
For users
In order for Renault Trucks to collect the data in scope, you must accept the terms of Renault Trucks’ Data Management Agreement, found here.
For users who have previously entered into a Data Management Agreement with Renault Trucks and who have not accepted the current version, please refer to the Data Act Notice, found here.
Information about the data in scope for sharing can be found:
For Renault Trucks vehicles registered in Renault Trucks Customer Portal
Product Data in scope will be available:
- For Medium and Heavy Duty, through the Basic Vehicle Information API administered within Renault Trucks Customer Portal
- For Light Commercial Vehicle, through a specific request to be sent at the following address Support.Adm.data-act.request@renault-trucks.com using the following template.
For Chargers registered in Renault Trucks Customer Portal
Product Data in scope will be available through a specific request to be sent at the following address Support.Adm.data-act.request@renault-trucks.com using the following template.
For Medium and Heavy Duty trucks registered in Renault Trucks Customer Portal
Historical Product data in scope will be available through a specific request to be sent at the following address Support.Adm.data-act.request@renault-trucks.com using the following template.
Product Data generated in connection to Digital Services and Related Service Data in scope will be available through the relevant service API, if applicable.
If you do not have a Renault Trucks Customer Portal account, please contact your Renault Trucks representative.
You must accept the terms of Renault Trucks’ Data Sharing Agreement, found here.
For third parties
Access to data must be requested here.
You must accept the terms of Renault Trucks’ Data Sharing Agreement, found here.
You should ask Basic Vehicle Information API credential to your customer.
Information about Renault Trucks’ APIs may be found in Renault Trucks Developer Portal.